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NEC XEN Axis/Master XEN IPK

How do I know if the music on hold is working on my NEC XEN system?

February 8, 2012 in by Support Semcore  |  Comments Off
  • Press: FEATURE then 26
  • You should then hear your music on hold facility. If you hear nothing, please call or email us.
  • Press: FEATURE then 26 to switch off

How do I change my Voice Mail greeting? – NEC Xen, Xen IPK, IPK II with FMS/VMS voice mail

February 8, 2012 in by Support Semcore  |  Comments Off
  • Dial into your Voice Mail as normal
  • Press SETUP then CHGRT
  • Follow prompts to change current greeting

How do I change the time on my NEC XEN system Xen Axis/Master, IPK, IPK II, alpha, Ranger NDK/PRO?

February 8, 2012 in by Support Semcore  |  Comments Off

Aplicable to Xen – Axis, Master, Zen IPK, Alpha, Ranger Pro, NDK 9000, DK 824

  • Can only be done from the first two ports (usually reception phones)
  • Press: FEATURE then 9 then #
  • Dial 4 digit time, then 12 hours format. e.g  for 9 05 am press 09 05,
  • if necessary, press redial for am/pm (toggle)
  • Press: HOLD then FEATURE to confirm the new set time.
  • EEZY done with PYER  – for further service contact us 1300 761 030