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FAQ

how to: Change time on NEC UNIVERGE SV8100 system (also NEC Xen IPK II)

  • Press SPEAKER
  • Dial 728
  • Dial two digits for the hour (for example 3pm = 15)
  • Dial two digits for the  minute
  • Press SPEAKER  to hang  up
  • it is EEZY with PYER - 1300 761 030, 03 9397 7988

How to change the time on NEC SV8100

How do I control the ringing volume on my NEC handset?

  • Press: SPEAKER
  • Press: 60 then 1
  • Hold ? or ? adjust the ringing volume
  • Note: press ? or ? during conversation to adjust handset / speaker volume

How do I know if the music on hold is working on my NEC XEN system?

  • Press: FEATURE then 26
  • You should then hear your music on hold facility. If you hear nothing, please call or email us.
  • Press: FEATURE then 26 to switch off

How do I change my Voice Mail greeting? – NEC Xen, Xen IPK, IPK II with FMS/VMS voice mail

  • Dial into your Voice Mail as normal
  • Press SETUP then CHGRT
  • Follow prompts to change current greeting

How do I turn the microphone on/off on my NEC handset?

Press: FEATURE 1 (or MIC. key if it has one)
  • You will notice the red “MIC” light disappear which means the microphone is off. This means you will no longer be heard when using speaker.
  • Press: FEATURE 1 (or MIC. key) to activate the microphone again

How do I program my speed dial keys on my NEC handset?

Aplicable to Xen – Axis, Master, Ranger Pro, DK 824 a) For outside numbers
  • Press: FEATURE the REDIAL and then open the speed dial key to be programmed
  • Press: 0 then 0 again
  • Press: The telephone number to be stored
  • Press: FEATURE to complete the new speed dial
b) For internal numbers
  • Press: FEATURE the REDIAL and then open the speed dial key to be programmed
  • Press: 1
  • Press: extension number
  • Press: FEATURE to complete the new speed dial

How do I change the time on my NEC XEN system Xen Axis/Master, IPK, IPK II, alpha, Ranger NDK/PRO?

Aplicable to Xen – Axis, Master, Zen IPK, Alpha, Ranger Pro, NDK 9000, DK 824
  • Can only be done from the first two ports (usually reception phones)
  • Press: FEATURE then 9 then #
  • Dial 4 digit time, then 12 hours format. e.g  for 9 05 am press 09 05,
  • if necessary, press redial for am/pm (toggle)
  • Press: HOLD then FEATURE to confirm the new set time.
  • EEZY done with PYER  - for further service contact us 1300 761 030

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